The Six Consumer Personas: Click & Callers
May 28, 2020
By Josh McQueen, Vice President of Product 2020 has been a year of industry change, and consequently, consumers have changed as well. Over time, various factors have influenced society, and I reviewed four of these factors back in January. These “Forces of Change” included the technological revolution, dispersed families, society’s limited experience with death, and […]
Read Full ArticleThe Six Consumer Personas: Solo Secularists
May 21, 2020
By Josh McQueen, Vice President of Product Change is certainly inevitable, even expected, in this rapidly changing funeral industry. In fact, there are many forces of change within our society that directly affect consumers, including: the technological revolution, dispersed families, society’s limited experience with death, and shifting religious views. Most likely, you’ve had to adjust […]
Read Full ArticleThe Six Consumer Personas: Dead-Enders
May 15, 2020
By Josh McQueen, Vice President of Product Change is inevitable in the funeral industry, and now, more than ever before, we are seeing a shift in society. These “Forces of Change” were the central focus of a series of articles, which included: the technological revolution, dispersed families, society’s limited experience with death, and shifting religious […]
Read Full ArticleSpotlight: Northampton Community College
May 4, 2020
Passare customers share their secrets of success through collaboration Bethlehem, PA Average Students: 25 a year For more information, contact Tony Moore at tmoore@northampton.edu. Running a funeral service education program involves a lot of hard work and a solid curriculum. Tony Moore, Program Director at Northampton Community College, knew he wanted to add a software […]
Read Full ArticleSpotlight: Naugle Funeral and Cremation Service
April 6, 2020
Passare customers share their secrets of success through collaboration Quakertown, PA Call Volume: 215 Calls/Year For more information, contact Matthew Grieco at mgrieco@janauglefcs.com. Fed up with old software that didn’t offer regular updates or integrations with accounting software that worked, Naugle Funeral and Cremation Service began looking for a new solution. Matthew Grieco, owner and […]
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