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Video Testimonial: C.R. Lyons & Sons Funeral Directors

May 8, 2018

Feature image of Video Testimonial: C.R. Lyons & Sons Funeral Directors

In this video, C.R. Lyons, funeral director and owner of C.R. Lyons & Sons Funeral Directors in Danvers, Massachusetts, shares his experience collaborating with Passare.

“I moved to Passare because we were looking for a software that was web-based, that was user-friendly, and that would benefit in the long run both us and the consumer,” said C.R. Lyons. “It’s been great. It’s been able to streamline a lot of the things that were taking a lot of staff time, and Passare has been able to condense that so we have more time to spend with families planning meaningful services.”

C.R. also has enjoyed the level of customer service he’s received from Passare staff: “I love dealing with Passare’s customer support,” said C.R. “Every time I call, I get a prompt and enthusiastic response.”

One of the biggest benefits C.R. has noticed is Passare’s ability to streamline and automate funeral home processes: “Instead of hand-writing a contract out on triplicate, we are able to streamline that process, and in terms of our billing, everything has been automated and tied to the Passare process. It’s much simpler. You should definitely look at Passare. It’s worked great for us,” added C.R.