Let’s face it, funeral service isn’t known for fast change. And that’s not a bad thing. Traditions matter.
But when the next generation of funeral directors gets excited about a new way to manage cases, it’s worth paying attention.
That’s exactly what happened at the Commonwealth Institute of Funeral Service when students were introduced to Passare’s case management software. What started as a simple classroom exercise turned into a real-world business opportunity.
And a powerful reminder of how the right tools can transform how your funeral home operates.
James W. Robinson, Dean of Academics at Commonwealth Institute of Funeral Service, wanted to give his students more than just theory. He wanted them to experience what modern funeral home software looks like in action.
So, he introduced them to Passare.
The results? Immediate.
Students quickly saw how Passare could eliminate repetitive tasks, reduce paperwork, and help them manage cases more efficiently. But the real “aha” moment came when one student, whose husband owns a funeral home, took what she learned and ran with it.
That night, she walked her husband through everything she’d seen in class. Their funeral home was still using a typewriter for register books.
But after seeing Passare, they realized those days could be gone.
“She seemed overjoyed with the product and the ways it could streamline their process,” James said. “She went back that night and told her husband they had to look at this program.”
This wasn’t just about software. It was about possibility.
She saw how Passare could:
Cut down on manual work
Simplify day-to-day operations
Help them serve families more effectively
In other words, she saw a better way forward.
This story isn’t just inspiring. It’s a clear example of how the right technology can make a real difference in your funeral home.
Here’s how:
Passare helps eliminate redundant tasks, reduce paperwork, and centralize case information. That means fewer headaches and more time to focus on families.
Whether you’re onboarding new staff or training future funeral directors, Passare is intuitive and easy to learn so your team can hit the ground running.
Funeral homes that embrace innovation today are better positioned to meet the evolving needs of tomorrow’s families. And grow their market share in the process.
If a classroom experience can spark this much excitement, imagine what Passare could do for your funeral home.
Whether you’re an owner, manager, director, or admin, Passare’s case management system is built to help you work smarter, better serve families, and grow your business.
Fill out the form to discover how the right case management software can transform your funeral home.