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Shift #39: Professionalism, personality, and public image
September 03, 2026
How much of yourself should you bring to the job?
In this episode of The Graveyard Shift, the guys continue their conversation about authenticity, trust, and public image as a funeral professional. They explore how to navigate professional expectations, maintain healthy boundaries, and avoid burnout in a profession that’s “always on.”
Tune in for top-tier advice and an honest conversation about showing up as your full self, quirks and all.
See what the guys have been up to:
Jimmy just released TeamTangoAI, a tool that answers calls, helps website visitors, and offers family support. See more about this feature here. >>>
Matt is planning for his next celebrant training in New Haven, Connecticut. Get more details here. >>>
Gary recently finished teaching a few courses at ICCFA University. Learn more about this program here. >>>
About the podcast:
The Graveyard Shift is a podcast by Passare and features:
Todd Carlson, Chief Sales Officer at Directors Investment Group
Matt Bailey from Bailey Family Funeral Homes in Connecticut
Gary Freytag from Spring Grove in Ohio
Jimmy Lucas from Lucas Funerals and Cremations in Texas
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