Terms of Use
Section A – Collaboration & Arrangement Platform
FUNCTIONALITY
Your subscription is for the Passare System described below and includes any new functions that may be released during your subscription period.
Passare Arrangement Module:
Passare’s Arrangement Module enables Funeral Directors to collaboratively manage their arrangement process from First Call to Final Service to Aftercare Services. The Arrangement Module is fully integrated with the Planning Center, enabling real-time collaborative changes made by a family member (or their designated individual) and the Funeral Director to appear on both systems. This module provides multiple API’s to outside services such as Accounting, Printing, and web site integration. and
Passare Planning Center:
Passare’s Planning Center gives Funeral Directors the ability to collaborate with families online. Fully integrated with the Arrangement Module, the Planning Center enables multiple family members to engage and share information with each other and the funeral director.
Passare Decedent Tracking:
Passare’s Decedent tracking module enables real time chain of custody of the Decedent and any personal effects provided by the family. This module operates on Android or Apple mobile devices.
IMPLEMENTATION
Your Passare subscription includes configuring, within the limitations of the system the follows:
- Entering the basic corporate information, such as organization name, branches, and tax information
- Configuring the system with to Your current General Price List (“GPL”) you have supplied to Passare
- 3 custom forms (not including limited modification to one SFG template of your choice) that you provide in Microsoft Word format.
- Customized Statement of Funeral Goods
Should further personalization assistance be desired, Passare will help you engage with a certified consultant to assist you.
Passare will provide up to 4 hours of training, across multiple sessions. Your Account Success Manager will create a custom training plan for your organization.
SUPPORT SERVICES
Email (support@passare.com) and Phone (800-692-5111) support services are included in your subscription. During business hours (8 am to 5 pm Central Time Zone) we will strive to contact you regarding your email or phone message within 1 hour. Outside of business hours we will strive to return your call within 4 hours.
Subscribers are responsible for monitoring and maintaining a reliable Internet connection, and Passare does not provide support for network issues.
The Passare Knowledge Base and the opening of support tickets can be accessed via the support tab found in each page of the Passare instance or go by going to support.passare.com.
Section B – Collaboration & Arrangement Platform
- Functionality
- Your subscription is for the Passare System described below and includes any new functions that may be released during your subscription period.
- Passare Arrangement Module.
- Passare’s Arrangement Module enables Funeral Directors to collaboratively manage their arrangement process from First Call to Final Service to Aftercare Services. The Arrangement Module is fully integrated with the Planning Center, enabling real-time collaborative changes made by a family member (or their designated individual) and the Funeral Director to appear on both systems. This module provides multiple API’s to outside services such as Accounting, Printing, and web site integration.
- Passare Family Planning Center.
- Passare’s Planning Center gives Funeral Directors the ability to collaborate with families online. Fully integrated with the Arrangement Module, the Family Planning Center enables multiple family members to engage and share information with each other and the funeral director.
- Implementation
- Your Passare subscription includes configuring, within the limitations of the system the following:
- Entering the basic corporate information, such as organization name, branches, and tax information
- Entering chart of accounts
- Configuring the system with Your current General Price List (“GPL”) you have supplied to Passare
- 3 custom forms (not including limited modification to one SFG template of your choice) that you provide in Microsoft Word format.
- Should further personalization assistance be desired, Passare will help you engage with a certified consultant to assist you. Passare will provide up to 4 hours of training via webinar, across multiple sessions. Your Implementation Manager will create a custom training plan for your organization.
- Your Passare subscription includes configuring, within the limitations of the system the following:
- Support services.
- Email (support@passare.com) and Phone (800-692-5111) support services are included in your subscription. During business hours (8 am to 5 pm Central Time Zone) we will strive to contact you regarding your email or phone message within 1 hour. Outside of business hours we will strive to return your call within 4 hours.
- Subscribers are responsible for monitoring and maintaining a reliable Internet connection, and Passare does not provide support for network issues.
- The Passare Knowledge Base and the opening of support tickets can be accessed via the support tab found in each page of the Passare system or by going to passare.com.
- The most common Consulting Services requested during Activation are:
- Additional Forms Creation. Customers can provide their own templates, and Passare will load them for the customer for an additional fee. Customer-supplied forms can be provided in either Microsoft Word or PDF format.
- Data Migration. Passare can provide services to import the basic data from your existing system into Passare for an additional fee.
- On-Site Training Services. Included in your Passare subscription pricing are training webinars. Passare can provide onsite training for an additional fee.
- Subscriber can request Consulting services, to be price quoted, at any time.
Section C – Software Subscription Terms
- Rights Granted
- Subscriber has the non-exclusive, non-assignable, limited right to access and use the Passare platform described in Section B (the "Platform") solely for Subscriber's internal business operations. Subscriber may allow certain individuals authorized by Subscriber or on Subscriber's behalf (the "Users") to access and use the Platform for this purpose during the Subscription Term; provided, however, that Subscriber shall be responsible for its Users' compliance with this Agreement.
- Subscriber may access the Platform only for the Funeral Homes listed on the Signature page. For purposes of this Agreement, a "Passare Instance" means an establishment or group of establishments which share resources and provide services under a single brand name in a limited geographic region (i.e., a metropolitan area or state).
- Subscriber agrees that it does not acquire under this Agreement any license to use the Platform in excess of the scope and/or duration set forth herein. Upon the termination of this Agreement in accordance with Section 6 hereof, Subscriber's right (and Subscriber's Users' right) to access or use the Platform shall terminate.
- Passare may modify the Platform at any time, with or without prior notice to Subscriber. Subscriber agrees that Passare shall not be liable to Subscriber or any third party with respect to any modification of the Platform.
- Ownership and Restrictions; Suspension
- Passare or its licensors retain all ownership and intellectual property rights to the Platform. Passare retains all ownership and intellectual property rights to any materials, including documentation and software, developed and/or delivered in connection with the Platform.
- Subscriber may not (i) remove or modify any Platform markings or any notice of Passare's or its licensors' proprietary rights; (ii) make the Platform (or materials resulting from the Platform) available in any manner to any third party for use in the third party's business operations; (iii) modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform (the foregoing prohibition includes but is not limited to review of data structures or similar materials produced by the Platform), or access or use the Platform in order to build or support, and/or assist a third party in building or supporting, products or services competitive to Passare; or (iv) license, sell, rent, lease, transfer, assign, distribute, display, host, outsource, disclose, permit timesharing or service bureau use, or otherwise commercially exploit or make the Platform or related materials available to any third party, other than as expressly permitted under the terms of this Agreement.
- The rights granted to Subscriber under this Agreement are also conditioned on the following: (i) the rights of any User licensed to use the Platform (e.g., on a "named user" basis) cannot be shared or used by more than one individual; (ii) except as expressly provided herein, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means; (iii) Subscriber agrees to make every reasonable effort to prevent unauthorized third parties from accessing the Platform.
- Passare may suspend, terminate, withdraw or discontinue all or part of Subscriber's access, or one or more Users' access, to the Platform upon receipt of a subpoena or law enforcement request, or when Passare believes, in its sole discretion, that Subscriber (or its Users) have breached any term of this Agreement, or are involved in any fraudulent, misleading or illegal activities.
- Support Services
- During the Subscription Term, Passare will use commercially reasonable efforts to provide, at no additional cost to Subscriber, on-going assistance to Subscriber with regard to technical, administrative and service-oriented issues relating to the use of the Platform as Subscriber may reasonably request in writing (including by email), or by telephone, in accordance with Section B. Passare reserves the right to limit the number of Users who may contact Passare's technical assistance team. Unless additional consulting services are selected hereunder, Subscriber shall retain responsibility for the maintenance and support of Subscriber’s individual implementation or configuration of the Platform.
- Indemnification
- Passare will defend and indemnify Subscriber against any third party claim or action that the Platform (excluding third party products and open source software related to the Platform) infringes or misappropriates that third party's patent, copyright, trade secret, or other intellectual property rights; provided that Subscriber does the following: (i) notifies Passare promptly in writing, not later than thirty (30) days after Subscriber receives notice of the claim; (ii) gives Passare sole control of the defense and any settlement negotiations; and (iii) gives Passare the information, authority, and assistance Passare needs to defend against or settle the claim. Notwithstanding the foregoing, Passare shall have no obligation under this Section 4.a) for any claim resulting or arising from (A) modifications of the Platform that were not performed by or on behalf of Passare, (B) the combination, operation or use of the Platform in connection with a third-party product, software, or service (the combination of which causes the claimed infringement); or (C) Passare's compliance with Subscriber's specifications or directions, if any. If Passare believes, or it is determined that, the Platform may have violated a third party's intellectual property rights, Passare may choose to either modify the Platform to be non-infringing (while substantially preserving its utility or functionality) or obtain a license to allow for continued use, or if these alternatives are not commercially reasonable, Passare may, at its option, terminate this Agreement upon thirty (30) days prior written notice and refund a pro-rata portion of the unused prepaid fees to Subscriber. This Section 4.a) states Subscriber's exclusive remedies for any third-party intellectual property claim or action.
- Disclaimer of Warranties
- PASSARE DOES NOT GUARANTEE THAT THE PLATFORM WILL OPERATE ERROR-FREE OR THAT ACCESS TO THE PLATFORM WILL BE UNINTERRUPTED, OR THAT PASSARE WILL CORRECT ANY ERRORS WITH RESPECT TO THE PLATFORM. SUBSCRIBER ACKNOWLEDGES THAT PASSARE DOES NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT ACCESS TO THE PLATFORM MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. PASSARE IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. TO THE EXTENT NOT PROHIBITED BY LAW, PASSARE EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
- Term and Termination
- This Agreement shall commence on the Effective Date and shall renew each year until terminated in accordance with this Section 6. Subscriber’s right to access and use the Platform shall commence on the Subscription Start Date, defined on the signature page. Initial subscription term is 1 year from the Subscription Start Date.
- Unless Subscriber provides Passare with a written termination notice at least sixty (60) days prior to the expiration of the Initial Subscription Term (or any renewal term), the Subscription Term (or the renewal term, as applicable) shall automatically renew annually at Passare’s prevailing rates in effect at the time of the renewal.
- If either Passare or Subscriber breaches a material term of this Agreement and fails to correct the breach within thirty (30) days of written specification of the breach, the non-breaching party may terminate this Agreement immediately.
- Passare may terminate this Agreement immediately, including prior to the expiration of the Initial Subscription Term or a renewal term, as applicable, if (i) Subscriber fails to make any payment when due and does not cure such failure within ten (10) days after receiving written notice thereof from Passare; (ii) Subscriber declares bankruptcy or is adjudicated bankrupt; or (iii) a receiver or trustee is appointed for Subscriber or substantially all of Subscriber’s assets.
- Upon the termination of this Agreement in accordance with this Section 6, all rights and obligations of the parties under this Agreement, including without limitation, all rights to access or use the Platform, will automatically terminate, except for rights of action accruing prior to termination, payment obligations and any obligations that expressly or by implication are intended to survive termination.
- Upon request, Subscriber will be allowed access for 14 days after subscription termination to copy or remove any subscriber data utilizing the then current system functions. After 14 days, Passare has the right to remove and delete any and all Subscriber data.
- Compliance with Laws
- Subscriber agrees to (i) comply with all applicable laws in connection with its and its Users' use of the Platform, including without limitation, collection of any personal data; and (ii) provide any notices and obtain any consents related to Subscriber's use of the Platform, including those related to the collection, use, processing, transfer and disclosure of personal information. Subscriber shall retain ownership of all data entered into the system and shall have sole responsibility for, and shall bear all risks related to, (A) any violation of any applicable law, including without limitation, laws applicable to the collection of any personal data and (B) the accuracy, quality, integrity, legality, reliability, and appropriateness of all of Subscriber data.
- The Platform and derivatives thereof may be subject to export laws of the United States and other jurisdictions. Each party represents that it is not named on a U.S. government denied-party list. Subscriber shall not permit Users to access or the use the Platform in a U.S.-embargoed country (which, as of the Effective Date, include Iran, North Korea, Sudan, or Syria) or in violation of any U.S. export law or regulation.
- Restrictions on Use of the Platform
- Subscriber agrees not to use or permit use of the Platform, including uploading, emailing, posting, publishing or otherwise transmitting any material, for any purpose that may (i) menace or harass any person or cause damage or injury to any person or property, (ii) involve the publication of any material that is false, defamatory, harassing or obscene, (iii) violate privacy rights or promote bigotry, racism, hatred or harm, (iv) constitute unsolicited bulk e-mail, "junk mail", "spam" or chain letters; (v) constitute an infringement of intellectual property or other proprietary rights, or (vi) otherwise violate applicable laws, ordinances or regulations. In addition to any other rights afforded to Passare under this Agreement, Passare reserves the right to remove or disable access to any material that violates the foregoing restrictions. Passare shall have no liability to Subscriber in the event that Passare takes such action. Subscriber agrees to defend and indemnify Passare against any claim arising out of a violation of Subscriber's obligations under this Section 8.
- The Platform may enable Subscriber to add links to Web sites and access to content, products and services of third parties, including users, advertisers, affiliates and sponsors of such third parties. Passare is not responsible for any third-party Web sites or third-party content provided on or through the Platform, and Subscriber bears all risks associated with the access and use of such Web sites and third party content, products and services.
- Subscriber agrees to indemnify, defend and hold Passare harmless from any claims and/or losses arising from Subscriber's breach of this Section 8.
- Marketing
- Subscriber agrees to participate in all public relations and marketing-related activities reasonably requested by Passare during the Subscription Term, including without limitation, (i) press releases (upon signing this Agreement as well as during the course of Subscriber’s use of the Platform); (ii) quotations from Subscriber for use in Passare's marketing materials, Web site(s) and/or other external facing marketing and/or advertising materials and/or (iii) case studies and/or testimonials featuring Subscriber (iv) speaking engagements and/or other public relations activities that involve Subscriber, for use in Passare’s marketing materials, Web site(s) or other video, audio, electronic and/or printed marketing and/or advertising materials.
- During the Subscription Term, Subscriber hereby grants to Passare a non-exclusive, royalty-free, worldwide right and license (but not the obligation) to (i) develop a landing page on the Platform with respect to Subscriber (a "Landing Page") and to include a link to Subscriber's Web site(s) on such Landing Page; and (ii) use, reproduce, publish, distribute, perform and display Subscriber's trademarks, trade names, slogan, logos, copyrighted works, art work, and trade dress in connection with the Landing Page (and any other portions of, and/or sites included on, the Platform and/or Passare's Web sites) and all advertising and marketing materials, whether printed or electronic, displays and/or other materials or items created by or for Passare.
Section D – Business/Consulting Services
- Services
- During the term of this Agreement, Passare shall provide, or cause one or more of its affiliates to provide, to the Subscriber various administrative and business services as requested by the Subscriber and mutually agreed by the Parties, including, administrative and consulting services related to accounting and payroll as selected herein above (Services)..
- Passare, through its agents and employees, shall devote the appropriate time, attention, and energies to the performance of the Services, and shall utilize commercially reasonable efforts in the furtherance of the business of the Subscriber. Passare agrees to perform, and shall ensure that its personnel perform, the Services in a professional and timely manner.
- The Parties’ obligations under this Agreement are subject to the following:
- Passare and the Subscriber may rely upon any notice or other communication of any nature with the other Party relating to the Services and the scope thereof (written or oral, including, without limitation, telephone conversations, whether or not such notice or other communication is made in a manner permitted or required by this Agreement), and neither Passare nor the Subscriber shall have any duty to verify the identity or authority of the representative making any such notice or communication; and
- Neither Passare nor the Subscriber shall be liable for any action or inaction taken or omitted to be taken by it pursuant to, and in accordance with, instructions received from any of the other Party or its agents, employees or Affiliates.
- The Subscriber acknowledges that the Services to be provided hereunder are not a guaranty of overall business success or profit. The Services to be provided hereunder are intended to be complementary to, and not in replacement of, the ongoing advice and counsel of the Subscriber’s certified public accountant and legal counsel.
- Access
- The Subscriber shall make available on a timely basis to Passare any relevant information and materials reasonably requested by Passare to enable it to provide the Services hereunder.
- Subscriber shall afford to Passare and their employees reasonable access, upon reasonable notice during normal business hours during the Term, to the personnel and books of accounts and other records of Subsciber as needed to provide the Services.
- Fee Adjustment
- Fees for Services may be adjusted based on a change in the actual at need case count of the Subscriber or in the event of any other material change in the business and will be renewed at Passare’s prevailing rates in effect at the time of the renewal. Case counts, service needs and required resources necessary to provide the Services may be reviewed periodically at the discretion of Passare, and if an adjustment is necessary, the new fees will be reflected and charged on the next periodic billing cycle.
- Additional locations and/or branches, as well as additional services, can be added to this Agreement and payment will be due for those locations or such services upon the first day of the following activation of those locations or services. Activation fees and set up fees, if applicable, also apply to each additional location and/or branch.
Section E – Miscellaneous
- Payments for fees past due shall bear interest calculated on a per annum basis at an interest rate of twelve percent (12%). The Subscriber shall have no right to off-set, deduct or counterclaim any amounts owed Passare hereunder.
- In the event the Subscriber has any past due amount owing to Passare, Passare shall have the right without prior written notice to the Subscriber, to offset and deduct such past due fees against any other amounts or funds owed to Passare by the Subscriber or its owners, including commission and reserve amounts arising out of preneed insurance sales by the Subscriber or its owners. The Subscriber shall further have the right to suspend, without liability, the provision of Services hereunder until such past due fees and any other related charges are paid in full.
- Either Party may terminate this Agreement without penalty at any time by giving written notice to the other at least sixty (60) days prior to the effective date of such termination. In the event of a breach of this Agreement by Passare, the Subscriber shall give notice of such breach in writing to Passare, who shall have thirty (30) days in which to cure such breach. In the event Passare fails to cure such breach in a reasonable period of time, the Subscriber shall have the right to terminate this Agreement immediately. In the event the Subscriber fails to pay fees as provided hereunder, Passare may terminate this Agreement immediately upon written notice to the Subscriber.
- This Agreement and the rights and obligations arising hereunder will be binding upon and inure to the benefit of the Parties and to their permitted successors and assigns. Except as provided in this Section E.4 neither party may assign this Agreement, in whole or in part, without the prior written consent of the other Party, which consent shall not be unreasonably withheld or delayed.
- Subscriber agrees to pay any sales, value-added or other similar taxes imposed by applicable law that Passare must pay based on Subscriber's use of the Platform or otherwise associated with or assessed upon the Services, except for taxes based on Passare's income. The fees quoted are exclusive of taxes and expenses.
- This Agreement is the complete agreement with respect to Subscriber's use of the Platform and Services, and supersedes all prior or contemporaneous agreements or representations, written or oral. If any term of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain effective and such term shall be replaced with a term consistent with the purpose and intent of this Agreement. It is expressly agreed that the terms of this Agreement shall supersede the terms in any purchase order or other non-Passare document and no terms included in any such purchase order or other non-Passare document shall apply to Subscriber's use of the Platform and Services. This Agreement may not be modified, and the rights and restrictions may not be altered or waived except in a writing signed authorized representatives of Passare and Subscriber. The foregoing notwithstanding, Passare shall have the right to modify this Agreement without notice to Subscriber, which modifications shall become effective as of the next annual renewal of this Agreement.
- Passare is an independent contractor and the parties agree that no partnership, joint venture, or agency relationship exists between the parties. Each party will be responsible for paying its own employees, including employment-related taxes and insurance.
- This Agreement is governed by the substantive and procedural laws of Texas, and, subject to the arbitration provision set out below, Subscriber and Passare agree to submit to the exclusive jurisdiction of, and venue in, the state and federal courts located in Abilene, Taylor County, Texas with respect to any dispute arising out of or relating to this Agreement.
- All notices under this Agreement shall be in writing and shall be delivered to a party at the address specified below by (1) depositing the notice in the mail, using registered mail, return receipt requested, (2) confirmed email or facsimile transmission, (3) overnight delivery service, or (4) hand delivery to an individual authorized to accept such delivery. The notice shall be effective (i) seven (7) days after deposit in the mail, (ii) upon receipt of confirmation that an email or facsimile was received if during regular business hours and if not, then on the next business day, (iii) the next business day after deposit with an overnight delivery service, or (iv) on the date of hand delivery.
- The rights granted in this Agreement are personal to Subscriber and Subscriber shall not, without the prior written consent of Passare, transfer, assign or sublicense this Agreement or any rights or obligations hereunder, including without limitation, Subscriber's right to use the Platform, to another individual or entity. Any attempted transfer, assignment or sublicense by Subscriber in violation of this Section 10 will be null and void.
- Except for actions for nonpayment or breach of Passare's proprietary rights, no action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than two (2) years after the cause of action has accrued.
- Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The controversy or claim shall be submitted to a panel of three arbitrators, with each party choosing one arbitrator and the two arbitrators chosen by the parties choosing the third. The place of arbitration shall be Abilene, Taylor County, Texas. Judgment on the award rendered by the arbitrators may be entered and enforced in accordance with the provisions of Section 8 above.
- By virtue of this Agreement, the parties may have access to information that is confidential ("Confidential Information"). Each party agrees to disclose only Confidential Information that is required for the performance of its respective obligations under this Agreement. Confidential Information shall be limited to: (i) the terms and pricing under this Agreement; (ii) all information clearly identified as confidential at the time of disclosure; and (iii) all information that a reasonable person in the receiving party's position would deem confidential.
- A party's Confidential Information shall not include information that: (i) is or becomes a part of the public domain through no act or omission of the other party; (ii) was in the other party's lawful possession prior to the disclosure; (iii) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (iv) is independently developed by the other party.
- Each party agrees to (i) hold the other party's Confidential Information in confidence and (ii) not use or disclose the other party's Confidential Information, except to such party's employees or agents who are required to protect it against unauthorized disclosure in a manner no less protective than under this Agreement. Nothing shall prevent either party from disclosing the terms or pricing under this Agreement in any legal proceeding arising from or in connection with this Agreement or from disclosing the Confidential Information to a governmental entity as required by law.
- Subscriber agrees that Passare may (i) identify Subscriber as a subscriber and/or user of the Platform, and use Subscriber's logo in sales presentations, marketing materials, customer lists and press releases; and (ii) send emails to Subscriber to provide information and services to Subscriber, and to let Subscriber know about other services or goods in which Subscriber may be interested. If Subscriber does not wish to grant Passare permission under clause (ii) of this Section 13, Subscriber may notify Passare at any time in accordance with Section 9 hereof, specifying which permission is not granted.
- Passare may compile statistical information related to the use of the Platform, and may make such information publicly available, provided that such information does not identify Subscriber's data or disclose Subscriber's Confidential Information or include Subscriber's name. Passare retains all intellectual property rights in such information.
- Subscriber grants to Passare a worldwide, royalty-free, limited-license to host, copy, transmit and display Subscriber’s Confidential Information (Data) as necessary for Passare to provide the Platform in accordance with Section B. Other than the foregoing limited license, Passare acquires no right, title or interest to Subscriber’s Confidential Information (Data) under this Agreement.
- Each party acknowledges that the disclosure of Confidential Information of the other party in breach of the terms of this Section 13 may cause irreparable injury and damages that may be difficult to ascertain. Therefore, the non-breaching party, upon a disclosure or threatened disclosure of any Confidential Information by the breaching party, will be entitled to seek injunctive relief in connection therewith (without being required to post a bond).
- Subscriber agrees to indemnify, defend and hold Passare harmless from any claims and/or losses arising from Subscriber's breach of any other provision of this Agreement.
- Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than thirty (30) days, either party may terminate this Agreement upon written notice to the other party. This Section E does not excuse either party's obligation to take reasonable steps to follow its normal disaster recovery procedures or Subscriber's obligation to pay for its use of the Platform.
- Any notice or other communication required or permitted to be given in accordance with this Agreement will be in writing and will be delivered by hand or sent by email, overnight courier service or facsimile transmission, with confirmed answer back in each case, addressed to the Party for whom it is intended at its address set forth below.
If to Passare:
Passare
6550 Directors Pkwy,
Abilene, Texas 79606
(Phone number)
If to the Subscriber:
_________________________,
_________________________
_________________________
_________________________
Either Party may change the address to which such communications are to be directed to it by giving notice to the other Party in the manner set forth in this Section E.
- Each Party hereto intends that this Agreement shall not benefit or create any right or cause of action in or on behalf of any Person other than the Parties hereto.
- This Agreement may be executed in two or more counterparts, all of which taken together shall constitute one instrument.
- This Agreement, and any amendments to the foregoing, constitute the entire agreement among the Parties with respect to the subject matter hereof and supersede any previous agreements and understandings between the Parties with respect to such matters.
- PASSARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE OR PROFITS, DATA, OR DATA USE. PASSARE'S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT OR TORT, OR OTHERWISE, SHALL IN NO EVENT EXCEED, IN THE AGGREGATE, THE TOTAL AMOUNT OF FEES ACTUALLY RECEIVED BY PASSARE FROM SUBSCRIBER IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. ANY DAMAGES IN SUBSCRIBER'S FAVOR AGAINST PASSARE SHALL BE OFFSET BY ANY REFUND OR CREDIT OWED TO SUBSCRIBER UNDER THIS AGREEMENT.
- The parties hereto agree that this Agreement may be electronically signed. The Subscriber agrees that the electronic signatures and acceptance process contained or appearing on this Agreement are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.
DATA TRANSFER
The validity of the data is solely based on the integrity of the data and database structure obtained from the source. If a data point does not exist in list of supported data, Passare does not transfer that data.
Supported Data
DATA CATEGORY |
DATA POINTS |
Basic Case |
Branch, identifier, type, creation date, status, funeral director, and service type. |
Decedent |
Name, SSN, contact info, gender, marital status, level of education, occupation, birth information, and death information. Disposition type, date, notes, and location. Obituary (text only). |
Acquaintances |
Name, role, contact information, and death information (if applicable). |
Events |
Type, date, start and end times, venue information and notes. |
Contract |
Item title, quantity, unit price, total price. Payment date, amount, and notes. |
Veteran |
Branch, serial number, VA file number, enlistment and discharge information, honorable discharge, and service-connected death. |
Non-Supported Data
-
Photos
-
Files/attachments
-
Rolodex (contact) details
-
Embalming and preparation details
I have read and understand the capabilities and limitations of supported and non-supported data as a part of the data transfer process to Passare. I further understand if a data point does not exist in the list of supported data, Passare does not transfer that data.
Additional information regarding the data transfer process and supported data points can be found at https://support.passare.com/case-management#transferred-cases
By being a subscriber you agree to Passare’s data migration process, capabilities, and limitations.