Abilene, TX - Passare has announced a new integration with FuneralBot.ai, an AI automation platform for the funeral profession. The integration connects FuneralBot’s platform to Passare’s case management software, allowing the tool to automatically answer after-hours questions for families, capture first-call details, and automate next steps for aftercare follow-up.

“Families reach out to funeral homes via website and social media at all hours, and they expect an immediate response,” said Josh McQueen, VP of Marketing & Product at Passare. “With this integration, they can get a compassionate, accurate answer, and funeral directors don’t have to wake up to answer calls at 3 AM.”

FuneralBot.ai operates across a funeral home’s website, text messages, and social media, answering common questions in under 30 seconds using website information and details in a Passare case. When a family shares first-call information or service preferences, the integration feeds that information from Passare to FuneralBot.ai, eliminating the need for double entry and enabling FuneralBot.ai’s automated workflows to begin as soon as the data is pulled in.

FuneralBot.ai can also read Family and Friend information in a case to automate emails and cards for aftercare purposes.

“We’re proud to partner with Passare on this integration. We built it to bridge the gap between the first contact and the aftercare experience,” said Antonio Green, Owner of FuneralBot.ai and Funeral Director at James H. Cole Home for Funerals. “Automating the intake process means funeral home staff spend less time on paperwork and more time serving families.”

For more information about the integration, read this article or visit passare.com/request-a-demo.

About Passare: 

Passare is award-winning, SOC 2 compliant funeral home software with tools to ​help you manage your business and connect with families online. With access to cases 24/7, you can get more done. Plus, save time with dozens of integrations, get unprecedented visibility into your business with outstanding reporting, and enjoy the support you need to succeed every step of the way. Ready to see all that Passare has to offer? Get a demo at www.passare.com/request-a-demo.

About FuneralBot.ai: 

FuneralBot.ai is an AI automation platform built specifically for the funeral profession - and built inside a working funeral home. It handles the inquiries that surround a family's care: after-hours questions, service times and directions, obituary and reception coordination, and pre-arrangement interest, across website chat, text messaging, social media, and email — routing anything that needs a person straight to a director with the full thread attached. Its aftercare program then carries families through the months that follow, with grief resources, anniversary-aware outreach, and real handwritten cards, automating the follow-through most firms pay a separate vendor to handle. FuneralBot.ai extends a funeral home's staff rather than standing in front of them. Learn more at FuneralBot.ai.