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4 ways to improve funeral home reporting with software

Passare - March 2026 - Blog Featured Images - 4 ways to improve funeral home reporting with software

Imagine you’re in the third grade again. Report card day comes, but no report card shows up.

Your parents don’t notice at first. But then another month passes. Still nothing.

Eventually, they ask your teacher, who shrugs and says, “I think he’s doing fine? Honestly, I just haven’t had time to calculate the grades.”

Now, your parents are concerned. Are you at risk of repeating the third grade, or headed for the Gifted and Talented program? Maybe somewhere in between? There’s no way for them to know.

That’s exactly what running a funeral home without timely, accurate reporting feels like. You’re forced to make decisions about finances and operations without a clear view of how your business is actually performing.

In this blog, learn why reliable reporting is so important for your funeral home, and how the right funeral home software can help you create those reports in a fraction of the time.

 

Why are timely, accurate reports so important for your funeral home?

 

To get the most out of your business reports, they have to be two things: accurate and timely.

With timely, accurate reporting, you’ll be able to see trends, strengthen financial health, and make confident decisions to move your business forward.

Mark Langendorf, Co-Owner and Funeral Director at Draeger-Langendorf Funeral Home & Crematory, explained the value of reliable reports this way:

 

"At the end of the month, I can look at a report in Passare and know what we spent on caskets or see what merchandise is performing well. And it’s all sorted using case tags, so the information automatically feeds into the reports.

One time, the monthly reports actually tipped us off to a plumbing issue. We saw the water bill in a report and thought, ‘What’s going on?’ The water bill just went through the roof. If we hadn’t gotten that automatic report, it could have been months before someone noticed.”

 

Mark-L-blob
Mark Langendorf, Owner and Funeral Director

Draeger-Langendorf Funeral Home & Crematory

 

 

Without accurate reports each month, you won’t have a clear picture of what money is coming in or going out or notice when something looks off (like a water bill that suddenly triples!).

Now that you know why timely, accurate reports matter, let’s look at how the right software can help you create them with ease.

 

4 ways you can use software to ace reporting at your funeral home

 

#1: Centralize your information

When you’re pulling information from various spreadsheets, notepads, or paper statements, human error is almost inevitable. And one tiny mistake can send you digging in efforts to fix totals, which you don’t have time for!

In Passare, reports pull data directly from each case, like case type, payments, merchandise, and services. That way, your reports are generated from centralized, up‑to‑date information. This not only saves you time, but reduces your risk for mistakes.

Matthew Fiorillo, President and Owner at Ballard Durand Cremation Services, shares the benefits of having all his information in one place in Passare:

 

“As an owner, I love the reporting features in Passare. I have custom reports set up, and I also use a lot of the reports that are built into the software. All of them get sent straight to my inbox, so I never have to hunt down data to figure out how my business is doing.”

 

MattFiorillo_Blob_MidnightMatthew Fiorillo, Owner and President

Ballard-Durand Funeral & Cremation Services

 

 

#2: Reduce manual work with integrations

Any time you integrate your funeral home software with another service like your website, accounting, or aftercare, it saves you time and reduces your chance of error. You can see what we mean in this article. >>>

In Passare, you can integrate with accounting or consulting software to make sure your reports are in the right format and delivered at the right time.

Accounting integrations

If you integrate Passare with an accounting software like QuickBooks, your reports can automatically sync over, so your books stay balanced without you having to manually enter data. Just set up the report and integration once, and Passare handles the rest.

Consultant integrations

If you work with a business consultant, you can create a custom report in Passare with all the information they need. Instead of you scrambling every month or quarter, reports are automatically sent to your consultant. That means better advice, faster decisions, and less administrative hassle for you. That’s a win‑win.

Trae Cody, Owner and Funeral Director at Companion Funeral & Cremation Service, shares how the accounting integration in Passare has been helpful:

 

“We can also trace all of our financials back to FDL Accounting Services (FDL Accounting), which we have integrated with Passare. Not many accounting services understand the funeral business as well as FDL Accounting. With that integration, we get data on a monthly basis that allows us to see our financials and performance.

It can be difficult to know if your margins are good or if you should be spending less in certain categories. But the FDL Accounting integration gives us a benchmark on all of those things. It eases our mind on financials and encourages us to sharpen in the areas we need to.”

 

Companion Blobs_Trae CodyTrae Cody, Owner and Funeral Director

Companion Funeral & Cremation Service

 

 

#3: Customize reports to fit your funeral home

Back to our third‑grade example: if your parents were sent a list of what you ate in the cafeteria each month, that wouldn’t tell them anything about how you were performing academically.

It’s the same for your funeral home. Reports only matter when they show the right information.

That’s why it’s important to customize reports where you can! Passare gives you both built‑in reports and the ability to customize your own, so you can focus on exactly what matters to your funeral home.

You can also schedule reports to run automatically (weekly, monthly, quarterly, yearly) so when things get busy, your reports still show up right on time.

See how Patty Santiago, Office Manager at Piasecki Funeral Home, customizes reports to make life easier:

 

“I love the reporting tools. On the accounting side, I need to track aging accounts and run specialized reports for aftercare.

Passare makes it easy to customize, run, and schedule reports. It helps us stay organized and even supports our tradition of sending a rose to families on the one-year anniversary of their loved one’s passing.”

 

patty santiago blobPatty Santiago,  Office Manager 

Piasecki Funeral Home

 

 

#4: Analyze every area of business

Finances matter, but reporting can reveal so much more about your business. Trends, team performance, and insights into your operations all play a role in running a healthier funeral home.

That’s why it’s important to think beyond finances and accounting for ways you can use reports to learn even more about your business. We’ve seen funeral homes use Passare to create reports that track:

  • Service trends by season
  • Call volume changes
  • Inventory usage
  • Director performance
  • Follow-up/aftercare needs
  • Case types and patterns

Here’s one way Matt Miller, Owner and Funeral Director at Miller Funeral Home & Crematory, uses Passare reporting in a unique way:

 

One of my favorite reports is an accounts receivable report for each of my directors. At the end of each quarter, Passare automatically generates that report, and I can see everyone’s sales for the quarter.

With that, I’ve been able to implement an accounts receivable bonus program for my directors. I see the total sales, what they’ve collected, and what is still outstanding. Each director has to reach a certain percentage for the bonus program. With Passare, I don’t have to sit and go through QuickBooks to figure out which director did this and that. It’s auto-generated for me.”

 

MattMiller_Blob2Matt Miller, Owner and Funeral Director

Miller Funeral Home & Crematory

 

 

Get more out of your reporting tools

 

Creating timely, accurate reports over every area of business will help you feel more prepared, organized, and confident in the decisions you make every day.

And with the right software, you’ll be able to get reports in less time, with less manual work.

Want to learn more about the capabilities of Passare’s reporting tools? Visit this page >>>

Or ask all your questions in a demo with our team! 👇