Collaborate with your...

Team

Never miss a beat when serving families as a team

Families

Connect and communicate with families in real time

Locations

Manage your business with real-time reports and insights

Partners

Connect with partners to enhance your efficiency

Support

Collaborate with other funeral homes and your Passare team

Collaborate with your Support Team

Passare is committed to offering a best-in-class experience for funeral professionals, especially when it comes to technical support.

We’ve got you covered.

Dedicated Customer Success Team

With Passare, you will be assigned a dedicated Account Success Manager who will be by your side from the beginning to help you with set up and onboarding and offer ongoing support whenever you need it.

On-demand 24/7 support.

Customer Support Line: 800-692-5111

We know your funeral home doesn’t run on normal business hours, so ours doesn’t either. You will have access to your Account Success Manager’s personal phone number and email, so help is only a phone call or text away anytime you need it—day or night. We are here to assist you, every step of the way.

Get to know your Account Success Manager

Meet our team!

Knowledge is power.

Passare gives you all the information you need to make a smooth transition to a new funeral home administration platform with a robust knowledge base complete with self-help articles, tutorial videos, archived weekly webinars, and much more!

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Self-Help Articles

Within the Passare platform, you will find a robust knowledge base with self-help articles and release notes for each new update. Search for key terms to find the topic you are looking for or submit specific requests, ideas for new articles, or questions for the customer success team.

Read Articles
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Tutorial Videos

Jump right in to using Passare with these quick-start videos, which answer some of the most frequently asked questions from customers. If you have ideas for more videos that might be helpful to Passare newcomers, let us know!

Watch Videos
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Weekly Webinars

Keep up with the latest news and updates with our weekly webinars. You will hear from other funeral directors who are using the platform and share ideas and best practices—plus you can find archived webinars any time you need them right on our support website.

Watch Webinars

Meet your support team.

Account Success Managers are here to guide you every step of the way!

Kelsey Swearingen

Director, Operations & Support

Email Watch Video
Julie Hofmann

Julie Hofmann

Account Success Manager

Email Watch Video
Erin Merriott

Erin Merriott

Account Success Manager

Email Watch Video
Larinda Smith

Larinda Smith

Account Success Manager

Email Watch Video
Neely Lott

Neely Lott

Account Success Manager

Email Watch Video

Need to transfer historical data? You got it.

We have assisted funeral homes all over the nation to successfully import historical data from other administration systems into Passare. Our expert team is at your service. (Note: additional data transfer fees apply.)

Our philosophy? Continuous improvement.

Passare’s goal is to offer a best-in-class experience for funeral professionals and the families they serve. That is why your subscription comes with unlimited updates at no additional charge.

Do you have a great idea?

Our customers love that we listen to their feedback and continually release new updates and features based on suggestions they make. If you have an idea on how we can make Passare better for everyone, let us know!

 

Submit Idea
“I’ve been impressed with the updates that come out every few weeks. I like that Passare isn’t just saying ‘we’re happy with where we’re at.’ They are continually putting out new updates, listening to our needs, and improving the product.”

Marcus Crawford

Owner/Funeral Director

Crawford Family Funeral & Cremation - Edmond, OK

Read more of Marcus' story here.