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3 Crucial Reasons to Use Barcode Tracking in Your Funeral Home

Want to track the decedent, personal effects, and locations from your phone? Do away with pen and paper, and say hello to Passare's Decedent Tracking app!

Are these your biggest fears as a funeral director?

  • Cremating the wrong body

  • Misplacing a body or item

  • Having to tell the family you lost something important

  • Breaking the trust with that family

Even if you weren't directly responsible for the action, your entire team would be affected, and the family's trust in your funeral home would be shattered. 

There is a way to avoid the devastating scenarios above...for good. 

With barcode tracking, you can wave goodbye to the fears and embrace feeling fully confident with every family, every time.

What is barcode tracking?


Picture this: A family decides to cremate their loved one. You take your clipboard and write down the items on the loved one before removal. You remove everything and write down where you placed those items. Once you have the ashes, you check your clipboard to see where you placed the items, but when you check where they should be, they're not there. Someone moved them without telling you. Now what?

Barcode tracking simplifies the process by allowing you to assign scannable barcodes to each item and tie barcodes to certain cases - no clipboards needed! Best of all? You can do all of this from your phone - a device that you likely have and use every day!

So, now that you know what barcode tracking is and how it works, let's dive into 4 crucial reasons why barcode tracking is more than just a "nice-to-have" feature. In fact, it will make you say, "How did I ever live without this?!" 

1. Keep track of everything

Since 2019, Passare's barcode tracking app has helped funeral directors to stop relying on pen and paper and start relying on up-to-date information that can be tracked from a phone. From wedding rings to clothing, specific belongings can be tracked on the app, and users can include any notes about the personal item. You can even add pictures! If a family stops by to pick up certain items, you can have them sign on your phone and verify that they've received the items. 

Funeral homes can also assign scannable barcodes to locations, such as prep rooms, viewing rooms, or refrigeration units, and urns or caskets. Unlike any other software or app in the funeral profession, Passare’s app allows funeral homes to track any disposition type and provides access to vital tracking information anytime, anywhere, using any device. 

Want to see how it works?

2. Stay in tune with your team

Barcode tracking improves communication with your entire staff! You wouldn't want a team member to move something to a different location without telling you, just like you wouldn't want to accidentally move something that another staff member needed to grab for a family. The tracking app allows anyone to change the location of an item, add new items or notes, lock items when they've been picked up, attach images, and more. When your team feels confident, your family feels confident!

Ricky

Before this Decedent Tracking feature, we were using pen and paper and relying on everyone’s word. With Passare’s feature, there is no guesswork. The app provides the most up-to-date information about any case that anyone on the team can see at any time, including detailed notes and a chain of custody.

Ricky Mansfield, Miles Funeral Home in MA

3. Give families peace of mind

When a family relinquishes control of their loved one, they're completely trusting you to take care of their loved one's wishes, their body, and their personal effects. You already know they're relying on you, the expert, so you can give families peace of mind about the transfer process. Plus, if a family calls about an update or an item, you can view the app for the most up-to-date information and let them know right away, without having to say, "Let me check on that and get back to you."

Being able to be transparent with a family can improve trust tenfold! It will also ensure that you are offering the highest standard of care to the families you serve.

BONUS: It's convenient and easy to learn!

From new employees to veteran funeral directors, anyone can learn how to use Passare's Decedent Tracking app. If you know how to text and take pictures, filling out information and uploading photos on the app are easy tasks. Plus, anything entered into the app is automatically synced to the case on the Passare platform - no retyping necessary!

Best of all? The app is free to download in the App store and Google Play store

"I've tried many other software platforms, and I could never find one that was better than Passare."

 

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