When you leave your house in the mornings, are you worried about someone breaking in?

Likely not. Why?

You have safety features to keep your house secure. At the very least, you have locks on your doors. You might have cameras, motion sensors, alarms, gates, and a guard dog. Maybe even a moat! (Too far? )

Now think about the funeral home software you use every day. Does it have multiple layers of protection? Or the bare minimum?

When you partner with a software company, you want the system to work as intended and be easy to use. But you also want to trust it to protect your sensitive information. The more security measures it has in place, the safer your data will be. 

Here are 5 security non-negotiables to look for in a software company. 👇

#1. Limit access

Your front door serves as the main entry point into your house. You wouldn’t keep it open all day for people to enter, and you wouldn’t let just anyone walk inside your house. The Amazon driver doesn't need to drop off your package and then come check out your kitchen. 

With software, not every staff member in your funeral home needs to see all information. You should have complete control over who sees what.

Look for a software company with roles and permissions that give certain staff members access to sensitive information and limit access to others.

#2. Use encryption

Think of encryption as a high-tech home security system. Just as a security device protects your house by locking doors and setting alarms, encryption protects your information by scrambling it into a unique code to third parties. Only people with the right keys and codes can read the information.

So, when looking for software, ensure it has encryption to keep your data locked and loaded.

#3. Monitor activity

Security cameras and phone apps help you keep eyes on your property at all times. Plus, they allow you to screen who's at the front door before opening it. Monitoring activity is important because it gives you peace of mind when you’re away.

Similarly, your software company should monitor network activity to spot potential breaches and take action. That way, you can feel assured that your information is being protected.

#4. Automated updates and backups

If you use a security camera, you know you need to update the software from time to time to keep your system running smoothly. And you need a place to store backup recordings to watch later or have access to if you ever need them.

Regular updates do the same for your software! Frequent security updates ensure your information stays safe. Plus, automatic backups of your data give you peace of mind. Even if something terrible happens, like your computer crashing, you still have a backup of all your essential information. It’s like having a safety net for your data, so you never have to worry about losing it!

#5. Test security

Imagine you got a security system installed and wanted to make sure the cameras were working, but you never got access to the live feed. How would you know for sure the cameras were on and recording?

With software, you need confidence that the security measures are working. And what better way than to have proof that software was tested and found secure?

Security audits for software companies confirm that all layers of protection are working as they should. An audit can bring to light any weaknesses in security measures so that steps can be taken to fix any issues.

Certified in trust (and security)

Having software with top-notch security measures is more than a luxury; it’s a necessity when you’re storing sensitive information. But when your families and staff know their information is safe with you, you've taken a huge step in gaining their trust.

But if you want to maintain best-in-class security standards, you should partner with a software company that takes security seriously, protects your data from breaches and leaks, and even has the security certification to show for it.

Stay tuned for our next blog to learn about the security certification every funeral home software company should get.  

Want to learn how to connect with today's families through technology? Get a demo today!

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