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What In the World Is a Public API?

In this article we'll talk about what an API is, how Passare's Public API works and how it can be used to benefit your funeral home.

Written by Natalie Chapman, Content Creator

A main part of the job as a funeral director is to fill out forms, upload obituaries, enter vitals, and many other tasks that involve recording and entering information from families. It’s extremely important to get these details right. To make things more complicated, funeral directors and front desk staff are having to enter the same information into multiple systems - increasing chances for entry errors.

To avoid chances of error and constant re-keying of information, you need case management software that plays well with others.

What we mean is, you need software that can integrate with the other services you use.

Passare has 30+ software integrations that save our customers tremendous amounts of time when it comes to entering information. While these integrations are great, we wanted to make sure you can still experience the same time-saving benefits, even if we don’t integrate with your specific provider (yet!). So, we developed a public API allowing integrations with any provider.

What's a public API?

API stands for Application Programming Interface. Simply put, an API is a way for two pieces of software to talk to each other. For example, many funeral home office managers and administrators spend half their time entering the same information into multiple software systems for websites, memorial printing, accounting, and much more. An API allows those software systems to communicate directly with Passare, just like an integration, so you only have to enter information one time.


How does an API work?

The best way to explain how an API work is to think of Passare as an electrical outlet, and other softwares as the plug. This means we can essentially connect with ANY software - exponentially multiplying the benefits of being a Passare user. 😉

Here’s everything you need to know about using an API with Passare:

  • When using our API, information is automatically pushed out of Passare to the third-party software, so you don’t have to enter the same information into multiple systems.

  • Once connected, the other software determines if Passare gives or takes information, or both.

  • Because our API is public, Passare users can connect any software they want. Keep scrolling to see exactly how to securely connect a third-party software to Passare.

Just recently, we’ve added webhooks to our API.

Before webhooks, partners using our Public API were responsible for retrieving information on their own. Now, they can say “send me information every time the obituary page is edited” and Passare pushes it automatically based on that trigger.

With this addition, our integrations are timelier and even more powerful.

See our full list of integrations here. >>>

Are you using a software we aren’t integrated with? Have them fill out this quick form to get the conversation started!


Are API's safe?

Absolutely! “Public API” may sound like anyone has access to the data, but that is not the case. In order to gain access to the data in Passare, a software company will need to receive an API key, which is a line of security to ensure that only those who are authorized can get information from Passare.

Here's how we keep your information safe with an API key:

  • An API key will only be provided to software companies who work with our customers.

  • You will be able to activate the data transfer on a case-by-case basis, so only the data you want to send is transferred to your provider.

Truly, a software that plays well with others

Since we launched our public API at Passare in 2020, we have heard about the endless benefits it offers.

The API has extended beyond the scope of web providers to integrate Passare with other software applications for accounting, print, and so much more, saving time and increasing efficiency for funeral directors and funeral home staff.

And by eliminating the need to enter the same data over and over again, this leaves less room for error, increasing accuracy and offering greater assurance to the families you serve. With Passare's public API, the sky is the limit! 


Ready to request the 🔑 for a seamless software experience?  

We offer more than 30 software integrations already. If you use one of these providers, all you have to do is have your integration turned on by contacting our support team:

If Passare does not currently integrate with another software you’re using, simply request that we send your provider an API key by filling out this form. Once a key is given to your provider, they will have what they need to connect with Passare and start saving you time on data entry.



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Get a demo today to see how our platform can help you manage your business and connect with families.


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