You likely use a software system or two at your funeral home. And you store a lot of data in that software, from family information to financial reports.

How can you be sure all your data is 100% safe?

We’ll let you in on a secret: A company can prove its system is secure.

Keep reading to discover the proof and find 3 questions you can ask your software company to make sure your data stays protected.

The ultimate security proof

When a restaurant has a health inspection, someone enters the restaurant and evaluates it based on criteria relating to sanitation, food safety, etc. Then, the restaurant gets a score. If it’s high enough, the restaurant might post the score for guests to see proof that it's a safe place to eat.

Though software companies don’t have mandatory health inspections, many have security standards and practices to protect data.

And one way a company can prove it's secure is by having a third-party company test its software.

That’s where SOC 2 comes in. SOC 2 is a security framework that has standards for how a company should handle and protect customer data. A company gains SOC 2 Compliance by letting a third-party company audit its software, check security practices, and confirm that sensitive information is protected. Participation is voluntary, but SOC 2 Compliance is proof that the system is secure! 🔒

The SOC 2 framework is based on 5 Trust Services Criteria, which are:

• Security: Proves that information is protected from being accessed by the wrong people.

• Availability: Makes sure systems are up and running so all users can do their work.

• Processing integrity: Ensures systems work correctly and do what they should.

• Confidentiality: Keeps private information safe by controlling who can access or use it.

• Privacy: Protects personal data from being seen or used by unauthorized users.

>>>>>>If you are a tech geek and love learning about this stuff, then click here. 🤓

Now that you know how a software company can prove it has secure systems, it’s a good time to ask your current provider important questions about security.

3 security questions you can't ignore

Want to know if your funeral home software company protects your information in all the right ways?

It all starts by asking the right questions!

Start here! 👇

#1: Is your business SOC 2 Compliant?

As mentioned, SOC 2 is the ultimate security confirmation for software systems. Since your software partner handles, stores, and processes your data, you should ask about SOC 2 Compliance.

Passare recently underwent this specific security audit to prove to our customers that we care about protecting their data. And we’re proud to say we are SOC 2 Compliant! It’s confirmation that we’re following industry standards for managing customers' data and is an indicator of our commitment to protecting their information.

Because we believe everyone’s data deserves to be protected. 🔒

#2: What roles and permissions does the software offer to keep my data secure?

You know firsthand that not every staff member needs an exclusive pass to each piece of sensitive information. The fewer hands (or eyes) on the data, the more secure that data will be. Your software company should give you complete control over who can see what information in your system.

With Passare, you can expect sophisticated roles and permissions, which allow funeral homes to regulate the amount of information that users have access to.

#3: Does your software offer Multi-Factor Authentication (MFA) for secure sign-ins?

Multi-factor authentication (MFA) adds an extra step to the login process, making it harder for unauthorized users to access accounts. Knowing how a business uses MFA shows how committed they are to keeping customer data safe.

For example, Passare released two-factor authentication (2FA) for web and mobile. This extra layer of security will help funeral homes protect their data while using Passare, even if a password is compromised.

>>>>>>For more questions to ask your software company, click here.

Partner with someone you trust

As you think about your tools for 2025 and decide which partnerships to renew, consider calling your software company and asking these questions about their security measures.

Don’t like the answers you hear? Check out Passare, a SOC 2 Compliant company. 🙌

We recently underwent this security audit because we believe in doing everything possible to make you and your families confident about your software choice. Stay tuned for the story behind why we decided to have Passare audited! 👏

Request a demo today!