Going, going, live!

We understand setting up a funeral home software solution is no easy task.

You have to migrate data, get staff buy-in, receive trainings, etc. Between your busy schedule and managing teams, you might feel you don’t have time to take on one more thing.

But what if we told you that implementation is easier than you may think it is? And the results are worth it.

When you go live with Passare, you join thousands of funeral professionals who are saving time on data entry, managing their businesses, and connecting with families digitally.

And when the excitement of launch day has faded, we’re still here to help!

Here are 3 ways we are there for you long after you go live with Passare.

Psst! This the last blog in our implementation series. To ensure you don’t miss key information, we encourage you to read the previous articles!

>>>>>Start here: Implementation: 3 Steps to Prepare for Takeoff.

>>>>>Go here next: How to Keep the Momentum with Software Implementation.

>>>>>Read this last: https://www.passare.com/blog/5-steps-for-successful-implementation-gaining-staff-buy-in

With that, let’s get started!

How to gain buy-in from staff

Preparation? Check.

Momentum? Check.

Staff buy-in? Check.

When you’re ready to launch Passare in your funeral home, remember all your hard work led you to this point. And you should be proud of yourself! 👏

These are some best practices to ensure a smooth transition during your first few weeks of using Passare.

Call immediately

Passare is a big platform with many different features. Don’t worry about learning them all at once!

We fully expect you to have questions and are happy to provide all the help you need.

Our Support Team is available via phone or email for your convenience! Reach them at 800-692-5111 or support@passare.com.

Monitor your team

You have communicated to your team the importance of using the platform, but now you have to make sure everyone is consistent.

Our support team can help you put together a report that can be automatically sent to you to make it easy for you to view who is entering information and using the platform.

Explore resources

Independent funeral directors, listen up. We have a Knowledge Base available to you, which is a hub of instructional articles and tutorial videos. If you have a question about features or functionality, you can usually find an answer by searching here.

>>>>>Check it out!

Launch day success

Broussard’s Mortuary implemented Passare in 2016, and once the team got past Passare’s initial learning curve, the staff fully embraced the new system.

Jayme Broussard Toeppich, CEO, felt that having the support of Passare’s implementation team was key to getting off to such a smooth start.

“Customer service was exceptional, and response time exceeded our expectations,” Jayme said. “They listen to client feedback and deliver improvements that make our job easier. While this is just the beginning of our relationship, we commend Passare on its ease of use and practicality. Broussard’s recommends Passare to anyone in search of next-level case management software.”

And that’s it! Whether you use Passare or another software (though, we hope you’ll consider us ), we hope you have a successful launch!

Get a demo of Passare