A recent study revealed that 77% of organizations across many industries had difficulty recruiting quality employees in the past year.

And the same can be said for the funeral profession. In fact, this NFDA article explores why funeral homes are having staffing issues and gives advice for how to appeal to younger applicants.

But one thing that isn’t mentioned is the importance of a good first impression, especially with tech in your funeral home.

When prospective hires visit your business, what do they see? Typewriters and fax machines? Whiteboards? Paperwork stacked on top of filing cabinets?

The fact is people want to work at businesses with tools and tech that help them get their tasks done faster.

This tech can make your funeral home more attractive to recruits!

#1. Go digital with your paperwork processes.

There was a time and place for pen and paper to be in the spotlight, but times have changed. You know what prospective hires want to see? Processes that keep them from doing double the work. 👏

For example, features that auto-fill information saves your new (and current) employees hours on data entry! You simply type information once and see paperwork filled out automatically.

Using an eSignature tool is another way technology can help lighten your pen and paper load and appeal to prospective hires. A digital signing tool makes gathering signatures much smoother.

Let technology do its thing, and your upgraded paperwork process will speak for itself to your future recruits.

#2. Communicate clearly with messaging apps.

What do mortuary students look for when applying for jobs? Survey results showed that 96.9% rated effective communication as extremely important.

They also made it clear that emails are less convenient than text threads or messaging. Using an instant messaging app like Slack or Teams is a great way for your staff to communicate and stay updated in real-time.

Another tool that keeps everyone on the same page is Passare Mobile Notes. It’s a feature that allows your team to communicate all the details about a case so nothing slips through the cracks. Notes help your team stay organized, build better communication habits, and improve overall team collaboration.

>>>>> Learn more about the benefits of Notes here.

Technology that helps communication be crystal clear is an automatic selling point for your funeral home.

#3. Eliminate writer's block with AI

Recruits fresh out of mortuary school have a lot of ambition, but they may not have a ton of experience with certain tasks, including writing obituaries.

Having an AI obituary writing tool is a great solution for your new hires. They won’t have to struggle with writer’s block and be at a standstill because they are fresh out of ideas or aren’t sure how to get started. Let AI lay the groundwork and build some confidence for writing obituaries.

It also doesn’t hurt that AI is cool and trendy with the younger generation…

>>>>> See the benefits of AI Obituary Writer here.

#4. Offer convenience and on-the-go updates.

These days, there’s an app for everything. Really, everything. You can download an app that tells you the best times to take a bathroom or snack break during a movie. (Jury’s still out if that’s weird or cool. )

And apps can also help you manage cases from anywhere! Passare’s mobile beta app has helped funeral professionals start cases make updates, and track down information. With case details available in the palm of your hand, you can find and update families wherever you are, even if you’re on vacation. Yes, that has happened before!

Mobile case management would make your funeral home stand out to younger hires because it offers convenience.

#5. Maintain transparency with tracking.

You chain of custody is too important to leave to pen and paper. A barcode tracking tool can give any staff member up-to-the-second updates, which improves communication and transparency with families.

For example, if a family member ever calls and says, “We never got the ring back,” any team member can find the case and look at the attached photos or notes. They can relay details about who handled the item, when it was picked up, where it was taken next, and when it arrived at the new location.

When used correctly, digital barcode tracking can help your newest recruits and keep your team out of legal trouble. Your new recruits will have a tool to help with organization and build trust with families more confidently.

Technology solutions for recruits

By making some changes to your current technology, you can potentially attract more recruits eager to work for your funeral home.

New technology can also help your funeral home improve your day-to-day business and your service to families. That’s a win-win!

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